Kim M. Long, CPM, Director of Real Estate Operations, High Associates Ltd., is responsible for overseeing the commercial operations IT platform as well as the property management activities of 92 buildings totaling 4,021,000 square feet of commercial/industrial real estate. This portfolio of properties is located within Lancaster County, Pennsylvania. Ms. Long’s property management responsibilities include budget performance, physical condition, tenant relations and lease management.
In addition to property management functions, Ms. Long also oversees the operation of two departments of High Associates including the Executive Offices at Greenfield and Operational Support. Ms. Long’s responsibilities include managing the following functions: day to day operations of the Executive Offices, the preparation and processing of all commercial tenant leases for properties managed by High Associates, the posting and collection of all accounts receivable for all commercial operations and all aspects of the work order and job cost systems for the Building Maintenance/Ground Maintenance divisions of High Associates.
Ms. Long joined High Associates in 1996 as the Commercial Property Manager for the Greenfield Corporate Center and other commercial/industrial real estate located within Lancaster County, Pennsylvania. In this role, she was responsible for both the property management and financial functions. In 1999, she assumed the role of Operations Manager for all of High Associates’ commercial/industrial and residential real estate. In this role, she was responsible for managing all aspects of the residential property management day to day operations through our IT platform; assisting in the development of the annual High Associates department budgets and the development of the annual budgets for the commercial/industrial and residential portfolios. She was promoted to her current position of Director of Real Estate Operations in 2004.
A graduate of Eastern University, Ms. Long holds a B.A. degree in Organizational Management and a Masters degree in Business Administration. Ms. Long’s membership in real estate industry groups includes the National Association of Realtors, the Lancaster County Association of Realtors, the Institute of Real Estate Management and the Commercial and Industrial Real Estate Council. Additionally, she participates in community service groups including Leadership Lancaster, the American Cancer Society, serves as a board member on the Office of Aging Advisory Council and served as a board member on the Lancaster County Drug and Alcohol Commission Advisory Board.