At High Associates, customer service is the top priority. To that end we encourage client feedback on all services we provide. We do this through tenant surveys at move-in, for work orders and annually thereafter. We also welcome feedback throughout the year.
To illustrate our past and continued commitment to delivering superior service, we are pleased to share the following results and we thank our valued clients for the privilege of serving them:
Would you recommend High Associates to your associates requiring real estate services?
Those responding “yes”: 2007: 99.1% 2008: 97.8% 2009: 99.5%
During the past year, how satisfied have you been with your contact with the property management team?
2007: 3.94 2008: 3.83 2009 4.05
Scale: 1 - Dissatisfied, 2 - Below expectations, 3 - Met expectations, 4 - Above expectations, 5- Delighted.
